STX TechnologiesSTX Technologies

Managed IT · Security · Automation — South Florida (Miami-Dade, Broward, Palm Beach counties)

The IT department your business never had.

An AI support agent fixes the everyday tech problems in seconds, keeps every PC patched and protected, and books the after-hours calls you’d miss — with a 24/7 human team behind it. Local to South Florida. We answer the phone. We sweat the details so you don’t have to.

Seconds
AI fixes common issues
24/7
human SOC behind it
Local
we pick up
stx — after-hours-agent
> incoming call 9:42pm — missed by office
> stx.agent: answer + qualify lead
✓ captured: name, address, "AC out, no cool"
✓ booked: tomorrow 8:00am slot
✓ texted owner + customer confirmation
→ job saved.

// the calls you miss are the jobs you lose. we don’t let them.

Trusted to handleAI-powered support24/7 SOCAutomated patchingClient portalBackupsMicrosoft 365

The STX AI Agent

Your own AI IT department — that actually fixes things

Describe the problem in plain English. The agent sees the screen, figures out what's wrong, and fixes the common stuff on the spot. Anything with real risk waits for your one-click approval. It's the help desk that answers instantly and never sleeps.

stx — support agent

you
Outlook won’t open and I have a meeting in 10 minutes.

agent
I can see Outlook’s profile is corrupted. I’ll rebuild it — safe and reversible, nothing is deleted.

✓ Fixed in 8 seconds. Outlook is reopening now.

// riskier fixes (a reboot, a network reset) wait for your one-click OK first.

Instant fixes

Printers, email, slow PCs, dropped Wi-Fi, frozen apps — the everyday stuff, resolved in seconds instead of a day-long ticket.

Always patched

Windows and your apps kept current automatically — closing the security holes before they ever get used.

Health & security checks

Disk space, backups, encryption, antivirus, firewall — watched continuously so small issues never become outages.

Troubleshoots & learns

When the first fix doesn't work, it gathers evidence, finds the root cause, and tries the next step — then remembers what worked for next time.

Your own portal

Every PC in one login. See status, run a fix, approve an update, or ask for help — from anywhere.

Approved & logged

Nothing risky ever runs without your one-click sign-off, and every action is recorded. Safe by design, not by trust.

Hands-off or hands-on

Run it yourself from the portal, or let STX manage every device for you. Your call, any time.

What we do

Five ways we keep you running and growing

One partner for the whole stack — from the firewall to the cloud to the phone that books the job. We resell the battle-tested tools and build the bespoke ones.

Monthly · AI-powered · fully managed

Managed Security & IT

AI-powered support, a portal you control, and a 24/7 SOC watching your back.

  • AI support agent — describe a problem in plain English; it diagnoses and fixes common issues instantly
  • Client portal — see every PC, its status, and pending fixes in one login
  • Automated patching — Windows and third-party apps kept current, with one-click approval on the riskier updates
  • 24/7 EDR + managed SOC — real humans watching the night shift you can't

South Florida · on-site & remote

Project + monthly · remote nationwide

Cloud Solutions

Get off the server in the closet — and run your business from anywhere.

  • Cloud migration — file server, email, and apps moved off aging hardware
  • Microsoft 365 done right — Entra ID, MFA, Conditional Access, Intune
  • Cloud desktops — your Windows desktop from any device, anywhere
  • Microsoft 365 backup — because Microsoft doesn't back up your data for you

Remote · businesses anywhere in the U.S.

Fixed-fee project · optional care plan

Custom Automation & AI

We build the tools that book jobs and kill busywork.

  • AI phone agent that answers & books calls 24/7
  • Missed-call capture & instant lead follow-up
  • Quoting, scheduling & invoicing automation
  • Custom dashboards & internal tools

Remote · businesses anywhere in the U.S.

Free assessment

Security & Systems Checkup

Know exactly where you stand — findings, fixes, and what they cost.

  • Backups & disaster-recovery review
  • Identity, MFA & access audit
  • Device, patching & endpoint posture
  • Website & Google presence check

On-site (South Florida) or remote

One-time build + care plan

Websites & Local SEO

A fast, mobile site that turns clicks into booked calls.

  • Mobile-first, fast-loading, click-to-call
  • Local SEO + Google Business Profile setup
  • Instant lead-form alerts & online booking
  • Reviews, galleries & trust signals

Remote · businesses anywhere in the U.S.

Why STX

We don’t just bill for IT. We build what your competitors can’t.

The national help desks read from a script. We’re local, we go deep on your business, and we automate the busywork that eats your evenings — quoting, scheduling, follow-up, the 9pm call you’d otherwise miss.

  • In-depth, not surface-level

    We learn how your business actually runs, then secure and automate it end to end — not a one-size template.

  • Loyal & local

    South Florida born. One number, a real person, no overseas ticket queue. Your wins are our reputation.

  • Trustworthy by design

    Enterprise-grade security with a 24/7 SOC behind it. We promise only what we can deliver at 3am — and we deliver it.

Start here

Free Security & Systems Checkup

Know exactly where you stand. We review your backups, identity & MFA, devices, and web presence, then hand you a plain-English report: what’s at risk, what to fix first, and what it costs. No pressure, no jargon.

Where we work

Rooted in South Florida. Reaching anywhere.

Hands-on IT and on-site support across South Florida (Miami-Dade, Broward, Palm Beach counties) — plus automation, AI, and website projects delivered remotely to businesses anywhere in the U.S.

  • Miami
  • Fort Lauderdale
  • West Palm Beach
  • Hialeah
  • Pompano Beach
  • Boca Raton
  • Hollywood
  • Coral Springs